CRM
How to upgrade existing Unified Service Desk solutions to the latest version in CRM?
Followed the below steps for upgrading USD solutions from the below versions to the latest 4.1 solutions, without disturbing the existing USD configuration data.
Continue readingError while upgrading Unified Service desk solutions using Package deployer
Was trying to upgrade the USD solutions, using USD Package deployer on the migrated CRM DB 9.0.3.X on-premise environment and got the below error.
Continue readingHow to change the default Unified Service Desk logo?
Follow the below steps to change the default USD logo.
Continue readingUnified Service Desk 4.1 – General Availability
Click here to know more information about Unified Service Desk 4.1 – General Availability.
How to change Dynamics 365 CRM web interface from UCI to Classic version?
Recently created a Dynamics 365 CRM 30 days trial version (Ref: How to Setup Dynamics 365 30 days Online Trial version?) and it was navigating to CRM home page showing the list of UCI Apps, instead of showing CRM Classic Web UI.
Below is the screenshot for reference.
Later found that, the rendered URL was showing differently in the browser and having forceUCI and pagetype parameters.
https://CRMOrgName.Region.dynamics.com/main.aspx?forceUCI=1&pagetype=apps
If you want to see the old Classic Version of CRM, just use the parameter forceClassic=1, instead of forceUCI=1 and remove the parameter pagetype=apps in the URL and final URL will be like the below,
https://CRMOrgName.Region.dynamics.com/main.aspx?forceClassic=1
Bookmark the URL and explore CRM 🙂
Microsoft Forms Pro public preview is now available
Click here to know about Microsoft Forms Pro features.