Followed the below steps for upgrading USD solutions from the below versions to the latest 4.1 solutions, without disturbing the existing USD configuration data.
Continue readingUnified Service Desk Latest Update
Unified Service Desk 2.1.0 download available for Microsoft Dynamics CRM 2013 / 15 / 16
You can download Unified Service Desk 2.1.0.556 Version Package Deployer and Executables from the below links,
| Name | Size | Download Link | Description |
| CRM2016-USD-2.1.0-PackageDeployer.exe | 210.6 MB | Click here | USD Package Deployer to install solution components in CRM |
| CRM2016-USD-2.1.0-amd64.exe | 88.4 MB | Click here | 64 bit USD client |
| CRM2016-USD-2.1.0-i386.exe | 88.4 MB | Click here | 32 bit USD Client |
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