Was trying to upgrade the USD solutions, using USD Package deployer on the migrated CRM DB 9.0.3.X on-premise environment and got the below error.
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How to change the default Unified Service Desk logo?
Follow the below steps to change the default USD logo.
Continue readingUnified Service Desk 4.1 – General Availability

Click here to know more information about Unified Service Desk 4.1 – General Availability.
Public preview of Unified Service Desk 4.1

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Introducing Unified Service Desk Performance Analyzer
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Unified Service Desk 4.0 is coming! Check new features here
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Unified Service Desk 3.3.0 released
You can download Unified Service Desk 3.3.0 Version Package Deployer and Executables from the below links,
Name | Size | Download Link | Description |
Dynamics365-USD-3.3.0.929-PackageDeployer.exe | 119.6 MB | Click here | USD Package Deployer to install solution components in CRM |
Dynamics365-USD-3.3.0.931-amd64.exe | 82.7 MB | Click here | 64 bit USD client |
Dynamics365-USD-3.3.0.931-i386.exe | 82.7 MB | Click here | 32 bit USD Client |
Click here to see “What’s new in Unified Service Desk 3.3.0“
Unified Service Desk 3.2.0 released
You can download Unified Service Desk 3.2.0 Version Package Deployer and Executables from the below links,
Name | Size | Download Link | Description |
Dynamics365-USD-3.2.0.886-PackageDeployer.exe | 86.8 MB | Click here | USD Package Deployer to install solution components in CRM |
Dynamics365-USD-3.2.0.886-amd64.exe | 81.4 MB | Click here | 64 bit USD client |
Dynamics365-USD-3.2.0.886-i386.exe | 81.4 MB | Click here | 32 bit USD Client |
Click here to see “What’s new in Unified Service Desk 3.2.0“
Unified Service Desk 3.1 released
You can download Unified Service Desk 3.1 Version Package Deployer and Executables from the below links.
Name | Size | Download Link | Description |
Dynamics365-USD-3.1.0.882 | -PackageDeployer87.0 MB | Click here | USD Package Deployer to install solution components in CRM |
Dynamics365-USD-3.1.0.882-amd64 | 81.3 MB | Click here | 64 bit USD client |
Dynamics365-USD-3.1.0.882-i386 | 81.3 MB | Click here | 32 bit USD Client |
Click here to see “What’s new in Unified Service Desk 3.1“