Month: February 2017

The key specified to compute a hash value is expired, only active keys are valid in CRM 2013

Arun Potti CRM, MS CRM 2013 ,

I got this issue, when I tried to set the SLA as a default by using “Set as default” button.

the-key-specified-to-compute-a-hash-value-is-expired-only-active-keys-are-valid

Solution:

Restarted Microsoft Dynamics CRM Asynchronous Processing Service, it worked.

async-service

Hope this resolves the issue.

Unified Service Desk for Microsoft Dynamics 365

Arun Potti CRM, Microsoft Dynamics 365 , , , , , , ,

You can download Unified Service Desk 2.2.1.806 Version Package Deployer and Executables from the below links,

Name Size Download Link Description
Dynamics365-USD-2.2.0.755-PackageDeployer.exe 82.8 MB Click here USD Package Deployer to install solution components in CRM
Dynamics365-USD-2.2.1.806-amd64.exe 88.7 MB Click here 64 bit USD client
Dynamics365-USD-2.2.1.806-i386.exe 88.7 MB Click here 32 bit USD Client

Error: The requested record was not found or you do not have sufficient permissions to view it

Arun Potti CRM, MS CRM 2013

Got the below error when I am trying to import a Managed Solution containing Workflows and Actions.

I am using CRM 2013 SP1 UR2.

Error:

The requested record was not found or you do not have sufficient permissions to view it

&

sdkmessage With Id = {} Does Not Exist

It was a bug in CRM 2013.

Resolution:

Deleted the existing Workflows Solution and Imported the latest Workflow Solution.

It worked 🙂

Note: Please take a CRM database backup before deleting workflows solution.

 

An error occurred while trying to add the report to Microsoft Dynamics CRM. Try adding the report again in CRM 2013

Arun Potti CRM, MS CRM 2013 , ,

Got this Report error, when I was importing a Managed Solution contains a report to an organization.

report-error

Later I opened the report and found that there was a problem with the expression.

The problem is,

I have used “=TOday()” (Capital letter ‘O’, instead of small letter ‘o’) in an expression.

report-error-1

Updated the expression “=Today()” and uploaded the Report rdl file.

Took the latest Managed Solution with the latest rdl file and solution imported successfully.

Issue resolved. Hope this helps 🙂

Generic SQL Error while uninstalling Managed Solution

Arun Potti CRM, MS CRM 2013 ,

Got Generic SQL Error issue, while uninstalling the Managed Solution.

As the Message is generic, I opened “Event Viewer”(Below is the error) in the CRM Server for the Application Logs and found that there is no enough space in the C drive (I have installed SQL in C Drive).

generic-sql-error

So, removed unnecessary files from C drive and freed up the space and tried to delete Managed solution, it was removed from the CRM Organization.

Hope this helps 🙂