Month: April 2019
How to upgrade existing Unified Service Desk solutions to the latest version in CRM?
Followed the below steps for upgrading USD solutions from the below versions to the latest 4.1 solutions, without disturbing the existing USD configuration data.
Continue readingError while upgrading Unified Service desk solutions using Package deployer
Was trying to upgrade the USD solutions, using USD Package deployer on the migrated CRM DB 9.0.3.X on-premise environment and got the below error.
Continue readingHow to change the default Unified Service Desk logo?
Follow the below steps to change the default USD logo.
Continue readingUnified Service Desk 4.1 – General Availability
Click here to know more information about Unified Service Desk 4.1 – General Availability.