Announcements in Dynamics CRM are used to broadcast the important news to all the system users in an Organization.
Follow the below steps to create Announcements in CRM.
Step 1: Login CRM with System Administrator privilege.
Step 2: Click here to know about Sitemap Customization.
Edit Sitemap and create a New Sub Area under Sales -> My Work.
Select Type as URL
Give URL as /home/homepage/home_news.aspx
Give Title and ID as Announcements
Save and Publish the Sitemap.
Step 3: Go to CRM, navigate to Sales -> Announcements.
You can see the list of Announcements available. As of now there is no data.
In the next step, will create some sample announcements to see the data.
Step 4: Navigate to Settings -> Administration and click on Announcements.
Step 5: Click on New to create a new Announcement.
Step 6: Provide the data as explained below,
Title : Heading of your Announcement,
Body : Message of your Announcement
More Information URL : Give URL if there is any
Expiration Date : Announcement will not be shown from the date mentioned here, if you provide any date.
Provided some sample data as shown below.
Save and Close the Announcement.
Step 7: Navigate to Announcements Sub Area under Sales -> My Work.
Check the Announcements created.
For illustration, created some more announcements.
Minimum Read privilege is required on the Announcements entity for an user to view these Announcements.
Schema name of this entity is businessunitnewsarticle.
Hope you have successfully created Announcements in CRM.
Announcements are deprecated and will be removed in a future major release of Dynamics 365. Click here to know more.
Same feature can be implemented with a HTML Webresource and a custom entity like Announcements, if required.