Recently, I was prepping my team on how to deliver a Training Manual for a CRM 2013 implementation. I was keen to include the CRM 2013 keyboard shortcuts as part of the training manual. That’s when I found a section in the Microsoft Dynamics CRM User Guide which lists the Keyboard shortcuts for CRM 2013.
You can download the Microsoft Dynamics CRM 2013 User Guide here.
Below are some of the keyboard shortcuts you can make use of.
Note: The shortcut keys described in this section refer to the U.S. keyboard layout.
Form keyboard shortcuts
| Operation | Command |
| Move to the next option, option group, or field | Tab |
| Move to the previous option, option group, or field | Shift+Tab |
| Complete the command for the active option or button | Enter |
| Move between options in an open list, or between options in a group of options | Arrow keys |
| Cancel a command, or… |
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