Most of the Dynamics 365 CRM Certifications are retired and new Certifications released in place of the retired ones.
Follow the below table for the list of all certifications available as on today.
| SNo | Certification Name | Skills required |
| 1 | PL-100: Microsoft Power Platform App Maker | Design business solutions Create solutions Analyze and visualize data |
| 2 | PL-900: Microsoft Power Platform Fundamentals | Describe the business value of Power Platform Identify the core components of Power Platform Demonstrate the capabilities of Power BI Describe the capabilities of Power Apps Demonstrate the capabilities of Power Automate Demonstrate the business value of Power Virtual Agents |
| 3 | MB-910: Microsoft Dynamics 365 Fundamentals (CRM) | Describe Dynamics 365 Marketing Describe Dynamics 365 Sales Describe Dynamics 365 Customer Service Describe Dynamics 365 Field Service Describe Project Operations Describe shared features |
| 4 | PL-200: Microsoft Power Platform Functional Consultant | Configure Microsoft Dataverse. Create apps by using Power Apps Create and manage Power Automate Implement Power Virtual Agents chatbots Integrate Power Apps with other apps and services. |
| 5 | MB-210: Microsoft Dynamics 365 Sales | Perform configuration Manage core sales tables Configure additional tools and services |
| 6 | MB-220: Microsoft Dynamics 365 Marketing | Configure marketing applications Manage segments and lists Create and manage marketing forms and pages Manage leads, contacts, and accounts Create and manage marketing emails Manage customer journeys Manage events and webinars Configure Dynamics 365 Customer Voice |
| 7 | MB-230: Microsoft Dynamics 365 Customer Service | Manage cases and Knowledge Management Manage queues, entitlements, and service-level agreements (SLAs) Implement scheduling Implement Omnichannel for Customer Service Manage analytics |
| 8 | PL-400: Microsoft Power Platform Developer | Create a technical design. Configure Microsoft Dataverse. Create and configure Power Apps. Configure business process automation. Extend the user experience. Extend the platform. Develop integrations. |
| 9 | PL-600: Microsoft Power Platform Solution Architect | Perform solution envisioning and requirement analyses Architect a solution Implement the solution |
| 10 | AZ-900: Microsoft Azure Fundamentals | Describe cloud concepts Describe core Azure services Describe core solutions and management tools on Azure Describe general security and network security features Describe identity, governance, privacy, and compliance features Describe Azure cost management and Service Level Agreements |
Follow the below YouTube links for Microsoft Channels.
YouTube Video links:
| SNo | Name |
| 1 | Microsoft Dynamics 365 |
| 2 | Microsoft Power Apps |
| 3 | Microsoft Power Automate |
| 4 | Microsoft Power BI |
| 5 | Microsoft Power Virtual Agents |
| 6 | Microsoft Azure |
Please share your valuable feedback on this article.
Discover more from Arun Potti's Power Platform blog
Subscribe to get the latest posts to your email.
[…] one of my articles, i have explained about the latest Microsoft Dynamics 365 Certifications available and in this article explaining about the Power BI […]
[…] one of my articles, i have explained about the latest Microsoft Dynamics 365 Certifications available and in this article explaining about the Power BI […]
Great Summary Arun, veru helpful
[…] Microsoft Dynamics 365 CRM Certifications […]