Microsoft Dynamics 365 CRM Certifications

Most of the Dynamics 365 CRM Certifications are retired and new Certifications released in place of the retired ones.

Follow the below table for the list of all certifications available as on today.

SNoCertification NameSkills required
1PL-100: Microsoft Power Platform App Maker  Design business solutions
Create solutions
Analyze and visualize data  
2PL-900: Microsoft Power Platform FundamentalsDescribe the business value of Power Platform
Identify the core components of Power Platform
Demonstrate the capabilities of Power BI
Describe the capabilities of Power Apps
Demonstrate the capabilities of Power Automate
Demonstrate the business value of Power Virtual Agents  
3MB-910: Microsoft Dynamics 365 Fundamentals (CRM)  Describe Dynamics 365 Marketing
Describe Dynamics 365 Sales
Describe Dynamics 365 Customer Service
Describe Dynamics 365 Field Service
Describe Project Operations
Describe shared features  
4PL-200: Microsoft Power Platform Functional Consultant  Configure Microsoft Dataverse.
Create apps by using Power Apps
Create and manage Power Automate
Implement Power Virtual Agents chatbots
Integrate Power Apps with other apps and services.  
5MB-210: Microsoft Dynamics 365 SalesPerform configuration
Manage core sales tables
Configure additional tools and services  
6MB-220: Microsoft Dynamics 365 MarketingConfigure marketing applications
Manage segments and lists
Create and manage marketing forms and pages
Manage leads, contacts, and accounts
Create and manage marketing emails
Manage customer journeys
Manage events and webinars
Configure Dynamics 365 Customer Voice  
7MB-230: Microsoft Dynamics 365 Customer ServiceManage cases and Knowledge Management
Manage queues, entitlements, and service-level agreements (SLAs)
Implement scheduling
Implement Omnichannel for Customer Service
Manage analytics  
8PL-400: Microsoft Power Platform DeveloperCreate a technical design.
Configure Microsoft Dataverse.
Create and configure Power Apps.
Configure business process automation.
Extend the user experience.
Extend the platform.
Develop integrations.  
9PL-600: Microsoft Power Platform Solution ArchitectPerform solution envisioning and requirement analyses
Architect a solution
Implement the solution  
10AZ-900: Microsoft Azure FundamentalsDescribe cloud concepts
Describe core Azure services
Describe core solutions and management tools on Azure
Describe general security and network security features
Describe identity, governance, privacy, and compliance features Describe Azure cost management and Service Level Agreements

Follow the below YouTube links for Microsoft Channels.

YouTube Video links:

1Microsoft Dynamics 365   
2Microsoft Power Apps  
3Microsoft Power Automate  
4Microsoft Power BI  
5Microsoft Power Virtual Agents  
6Microsoft Azure  

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