Field Service for Microsoft Dynamics CRM 2016 is a powerful tool to help support the activities of field based engineers.

I have been blogging on this subject for a few months!

Here I will give a collection of links to my various posts on Field Service for Microsoft Dynamics CRM. Collectively these posts should provide you with a detailed user guide, you could think of this post as a “book” on Field Service.

• Introduction / Theory
• Installation
• General Setup
• Using Field Service
• Customizing Field Service
• MB2-718 (Field Service Revision Notes)

Tip: Keep checking back to this post, I will continue to add more detail.
Introduction / Theory