Field Service for Microsoft Dynamics CRM 2016 is a powerful tool to help support the activities of field based engineers.
I have been blogging on this subject for a few months!
Here I will give a collection of links to my various posts on Field Service for Microsoft Dynamics CRM. Collectively these posts should provide you with a detailed user guide, you could think of this post as a “book” on Field Service.
- Introduction / Theory
- General Setup
- Using Field Service
- Customizing Field Service
- MB2-718 (Field Service Revision Notes)
Tip: Keep checking back to this post, I will continue to add more detail.
Introduction / Theory
|Overview||An overview of the capabilities of Field Service||August 2016|
|Work Order Theory||A description of what a work order is, its lifecycle and how it relates to other Field Service entities||August 2016|
|Video Demo||A video…|
View original post 711 more words