1. Click here to download CustomerSplashScreen.xaml and update the Section 1 for Login Screen and Section 2 for Splash Screen as shown below.

2. Comment the unnecessary section (1 or 2) that you don’t want to customize, else leave it as is.

3. Close the Unified Service Desk Exe file and Place the CustomerSplashScreen.xaml in USD Installed Folder.

For Example, Be default USD stored in the below path,

C:\Program Files\Microsoft Dynamics CRM USD\USD

4. Launch the Unified Service Desk Exe to see the below Splash Screen and click on Change Credentials to see the Login Screen.

Splash Screen:

Login Page: