crm subjects

How to add/ edit/ remove subjects in CRM?

Arun Potti CRM, crm 2011, CRM 2015, CRM 2016, Microsoft Dynamics 365, Microsoft Dynamics CRM 2016, MS CRM 2013, ms crm 2015 , , ,

Subjects field is a commonly used in Products, Cases, Sales Literature and Articles. Using this, we can organize them in a Tree structure.

Follow the below steps to Add/ Edit/ Remove subjects.

Step 1: Go to Settings -> Business Management -> Subjects

Settings - Subjects - Business Management Setting

Step 2: Select the required Subject. Add/ Edit/ Remove subjects using Common Tasks Area.

In this below screen shot, I have selected Subject Products and added Product 1 and Product 2.

Subject Common Tasks Area

Step 3: Open New Case/ Articles record to see the updated Subjects.

Case Subject