You might come across a situation where the users cannot be able to view or access a particular Model Driven App in an Environment.

For such access related issues or any other issue, there is a way to find the root cause of this problem.

Follow the below steps for the same.

Step 1: Login into Dynamics 365 CE online environment using your credentials.

Step 2: Navigate to your CE environment.

Step 3: Copy the Dynamics 365 Environment URL as shown below.

URL looks like the below.

https://arunpotti.crm.dynamics.com

Step 4: Append the below webresource string to the URL mentioned in the Step 3.

/WebResources/msdyn_AppAccessChecker.html

Final URL looks like the below.

https://arunpotti.crm.dynamics.com/WebResources/msdyn_AppAccessChecker.html

Step 5: Browse the URL mentioned in the Step 4, in the same browser, where the Dynamics CE environment is already loaded.

Step 6: Provide the User Id or Email Address of the User and click on Search.

List of all available Model driven apps, which has access to the user will be shown here.

Along with that, it will show Visible, License ad Security related information as well.

Will provide another user email id and see the access available for that user.

This user has access only to Sales Hub App and he doesn’t have access to any other Model-Driven App.

You can check the Model-Driven Apps Access, by logging into the Dynamics 365 CE environment with that user credentials to confirm.

Hope you have successfully found the access related information for a user in Dynamics 365 CE environment.

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