I have a faced a strange issue that in one of the Dev environments, where Dynamics CE Out of the Box background workflow is not getting triggered on a field change.

So, for testing purpose selected As-an On demand process to test the workflow and surprisingly the workflow is working and it is not working on the field change.

Followed the below steps to resolve this issue.

Step 1: Open the required workflow.

Step 2: Click on Deactivate button to Deactivate the workflow.

Step 3: Click on Convert to a real-time workflow button.

Step 4: Click on Records fields change – Select and make sure that all fields that requires for your workflow to trigger are checked.

Step 5: Click on Save and Click on Convert to a background workflow.

Step 6: Click on Save and Click on Activate the flow.

Step 7: Click on Activate.

After doing this activity, Background Workflow got triggered on the field change.

Hope you have followed the steps and resolved this kind of issue.

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